By entering our premises, you agree to the terms outlined in this policy and our practice policies and procedures.
Patient Parking: Park at Your Own Risk
Thank you for choosing our medical facility for your care. To ensure a smooth parking experience, we kindly ask all patients to familiarize themselves with the following guidelines. Please note that by parking your vehicle on our premises, you acknowledge and accept full responsibility for any loss, damage, or theft that may occur. We appreciate your cooperation in adhering to the following terms:
1. Security Measures:
Our facility is equipped with security cameras and personnel to help ensure the safety of our patients and their belongings. However, we cannot guarantee the absolute security of your vehicle.
Always lock your vehicle and ensure that all valuable items are kept out of sight or removed from the vehicle.
Report any suspicious activity or incidents to our staff or security personnel immediately.
2. Limited Liability:
Our facility and its staff shall not be held liable for any loss, damage, or theft that may occur to your vehicle or its contents while parked on our premises.
This includes but is not limited to theft, vandalism, accidents, fire, weather-related damage, or any other unforeseen events.
3. Recommended Precautions:
Obtaining appropriate insurance coverage for your vehicle and its contents is strongly recommended.
Avoid leaving any valuable items in your vehicle while parked on our premises.
Park only in designated areas and follow any signage or instructions our team provide.
4. Assistance and Reporting:
If you experience any issues or require assistance with your parked vehicle, please get in touch with our staff or security personnel.
Promptly report any incidents, accidents, or damages to your vehicle while parked on our premises.
You acknowledge and agree to the abovementioned terms by parking your vehicle on our premises. We strive to provide a secure environment, but it is essential to recognize that parking is done at your own risk. Your understanding and compliance with these guidelines will help us maintain a safe and efficient patient parking experience.
Thank you for your cooperation, and we wish you a pleasant visit to our medical facility.
PRIVACY AND SAFETY POLICY - CCTV SURVEILLANCE AND AUDIO RECORDING
INTRODUCTION
We prioritise the safety, security, and privacy of our staff, patrons, and visitors on these premises. Under applicable laws, we utilise a Closed Circuit Television (CCTV) system and audio recording facilities. The following guidelines detail how these systems operate and the protections to respect your rights to privacy and confidentiality.
USE OF CCTV SURVEILLANCE
Our CCTV system is intended to monitor and protect the physical safety of everyone on our premises. Cameras are strategically installed throughout the premises, including entrances/exits, waiting rooms, corridors, and consultation rooms. We are committed to balancing the need for security with respect for individuals' privacy rights.
USE OF AUDIO RECORDING
Audio recording is also utilised as part of our security measures. These recordings are primarily for the protection of individuals and staff. While they may capture sound within consultation rooms, the aim is not to intrude upon privacy but to ensure safety and security.
DATA PROTECTION AND PRIVACY
The data captured by the CCTV and audio recording systems are considered highly sensitive. We uphold strict procedures to ensure the storage, handling, viewing, and disposal of these data comply with data protection laws, including the Protection of Personal Information Act (POPIA).
ACCESS TO CCTV AND AUDIO RECORDINGS
Only authorised personnel can access these data for legitimate reasons, such as security management or incident investigation. Any requests for access to these data by law enforcement will be subjected to rigorous scrutiny, and we will only grant access when legally required. We will not share recorded data with third parties without a valid reason.
RETENTION OF DATA
Recordings will be stored for a specified period unless needed for an ongoing investigation, legal proceeding, or other valid reasons as allowed under the applicable law.
COMPLIANCE AND REVIEW
This policy will be regularly reviewed and updated to maintain its relevance and effectiveness and comply with current laws and regulations.
